Processing and shipping policy

Processing time

The time we need to prepare an order for dispatch varies. This is usually 1-2 working days.

Estimated delivery times

  1. Australia: delivery estimates depend on the Australia Post service and route. See Australian customers below.
  2. United States: 1-6 weeks
  3. North America: 1-6 weeks
  4. Europe: 1-6 weeks
  5. Asia Pacific: 1-6 weeks
  6. Latin America and the Caribbean: 1-6 weeks
  7. North Africa and the Middle East: 1-6 weeks

We’ll do our best to meet these dispatch estimates, but can’t guarantee them.

Actual delivery time will depend on the delivery method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

*** PLEASE READ OUR SHIPPING POLICY BELOW – BE INFORMED***

You are responsible for what shipping package you select from shipping products offered by the carriers we use. If you are not happy or agree with any of the shipping products offered, we can ship with a carrier of your choice at your expense.

By purchasing with RingSupplies.com.au you have agreed to your chosen shipping products terms and conditions as stated by our carriers and within our shops shipping Policy.

AUSTRALIAN CUSTOMERS:

STANDARD SHIPPING / UNINSURED PARCEL POST – Australia Post Parcel Post estimates: 2–4 business days within the same state and 3–6 business days interstate.

UNINSURED PRIORITY POST – Where offered, refer to Australia Post’s current estimates for the applicable service and route.

INSURED EXPRESS POST – Australia Post Express Post estimates: 1–2+ business days within the same state and 1–3+ business days interstate.

These transit estimates are separate from our usual 1–2 working days for dispatch. Australia Post counts delivery days from the business day after posting. Actual timing depends on the sending and receiving locations and network conditions; longer delivery times may apply. Express Post does not mean next-business-day delivery on every route.

Check Australia Post’s current delivery estimates and coverage for the latest guidance and route-specific estimates.

INSURED INTERNATIONAL CUSTOMERS:

NON TRACKED STANDARD SHIPPING – Delivery within 2-6 weeks,

UNINSURED INTERNATIONAL TRACKED SHIPPING – Delivery within 1 – 6 weeks,

INSURED (Send through contact phone number if you wish to have it assigned to your shipment)

INTERNATIONAL EXPRESS (AUS POST) – Delivery within 2-5 Business Days

INSURED ***INTERNATIONAL EXPRESS SHIPMENTS are sent with AUSTRALIA POST – if you have selected International express and would like your contact phone/mobile number assigned to it, please send this through to us to be added to your shipment.

*** We may refuse to ship to certain countries, locations, or addresses where high percentage of packages were lost or having difficulty with postal service and or customs.

We are not responsible for weather events, public holidays, Postal and or Custom delays that may impact the delivery time of your order.

We are well aware of Customs taxes and VAT tax thresholds of countries.

We are not responsible for lost orders sent via UNINSURED standard shipping methods.

If you would like your order INSURED – purchase Tracked shipping services.

We receive delivered notification for International standard shipments.

An order is declared lost if not delivered after 7 weeks from date of dispatch. We may refuse to send high valued orders with Standard Shipping, and request you upgrade to a Tracked Shipping Service.

*** If you would like to change your shipping service, let us know immediately, before your order ships.

*** Once again, thank you for your purchase. 🙂

The team at RingSupplies.com.au